Welcome to TeleGlo. By accessing our website, mobile application, or purchasing TeleGlo Credits, you agree to these Terms & Conditions. If you do not agree with these terms, please discontinue use of our services.
1. Eligibility
You must be at least 18 years old to use TeleGlo services.
By creating an account, you confirm that all information provided is accurate and complete.
2. Services
International Voice Calling
Mobile Calling Application
Prepaid TeleGlo Credits
Communication Services
Service availability may vary by country.
3. User Account
Maintain account security.
Protect your password.
You are responsible for all activity occurring under your account.
Notify us immediately if you suspect unauthorized access.
4. TeleGlo Credits
TeleGlo operates on a prepaid credit model.
Credits have no cash value unless required by law.
Purchased credits are non-transferable.
Prices may change without notice.
Promotional credits may have expiration dates.
Calls are billed according to current applicable rates.
5. Call Rates
Call rates may vary depending on destination, country, network, and promotional offers.
Current rates are available before placing calls whenever applicable.
6. Payments
Payments are securely processed through trusted third-party payment providers.
You agree to pay all applicable charges, taxes, and fees associated with your purchases.
7. Refund Policy
TeleGlo Credit purchases are generally non-refundable.
Refund requests may be considered for duplicate transactions, billing errors, or verified technical issues.
Refund decisions are made at TeleGlo's sole discretion.
8. Acceptable Use
Illegal activities
Fraud
Spam or robocalling
Harassment
Threatening communications
Network abuse
Circumventing applicable laws or regulations
Accounts violating these rules may be suspended or terminated without notice.
9. Service Availability
We strive to provide reliable services but cannot guarantee uninterrupted availability.
Service may be affected by internet connectivity, carrier networks, equipment failures, scheduled maintenance, or force majeure events.
10. Intellectual Property
All trademarks, logos, software, website content, and branding remain the exclusive property of TeleGlo or its licensors.
You may not copy, distribute, modify, or reproduce any part of our services without written permission.
11. Limitation of Liability
TeleGlo shall not be liable for indirect damages, lost profits, business interruption, data loss, service interruptions, network failures, or third-party service issues to the maximum extent permitted by law.
12. Account Suspension
We reserve the right to suspend or terminate accounts that violate these Terms, engage in fraudulent activity, abuse our network, fail payment verification, or create security risks.
13. Privacy
Your use of TeleGlo is also governed by our Privacy Policy.
14. Governing Law
These Terms & Conditions shall be governed by the laws applicable to TeleGlo's operating jurisdiction unless otherwise required by consumer protection laws.
15. Changes to Terms
We may update these Terms & Conditions at any time.
Continued use of TeleGlo after changes are posted constitutes acceptance of the updated Terms.