Privacy Policy

Welcome to TeleGlo. Your privacy is important to us. This Privacy Policy explains how TeleGlo collects, uses, stores, and protects your information when you use our website, mobile application, and communication services.

1. Company Information

  • TeleGlo
  • Email: support@connectall365.com
  • Phone: +1 (780) 888-8888
  • Address: 20 Wenlock Road, London, England, N1 7GU

2. Information We Collect

  • Personal Information: Full Name, Email Address, Phone Number, Billing Information, Country of Residence, Account Credentials.
  • Usage Information: IP Address, Device Information, Browser Type, Operating System, Login Activity, Call Duration, Call History, App Usage Statistics.
  • Payment Information is securely processed by trusted third-party providers. TeleGlo does not store complete credit or debit card information.

3. How We Use Your Information

  • Create and manage your account.
  • Provide TeleGlo calling services.
  • Process TeleGlo Credit purchases.
  • Improve our products and services.
  • Respond to customer support requests.
  • Prevent fraud and unauthorized activity.
  • Send important service notifications.
  • Comply with legal obligations.

4. TeleGlo Credits

  • TeleGlo Credits are prepaid digital credits used for voice calling services.
  • Credits are linked to your account.
  • Credits cannot be transferred unless explicitly permitted.
  • Unused credits may expire according to applicable law or promotional terms.

5. Cookies

  • Keep you logged in.
  • Remember your preferences.
  • Improve website performance.
  • Analyze website traffic.
  • Enhance user experience.
  • You may disable cookies through your browser settings, although some features may not function properly.

6. Data Sharing

  • We do not sell your personal information.
  • Information may be shared with payment processors, cloud hosting providers, communication service providers, fraud prevention partners, and legal authorities when required by law.

7. Data Security

  • We implement industry-standard technical and organizational safeguards to protect your information.
  • Although we strive to secure your information, no online system is completely secure.

8. Data Retention

  • We retain your information only as long as necessary to provide services, meet legal obligations, resolve disputes, and enforce agreements.

9. Your Rights

  • Access your personal information.
  • Correct inaccurate information.
  • Delete your account.
  • Restrict processing.
  • Request data portability.
  • Withdraw consent where applicable.
  • Privacy requests can be sent to support@connectall365.com.

10. Children's Privacy

  • TeleGlo services are intended for users aged 18 years and above.
  • We do not knowingly collect information from children.

11. International Transfers

  • Your information may be transferred and processed in countries outside your country of residence because our services operate internationally.

12. Third-Party Services

  • Our website or application may contain links to third-party services.
  • TeleGlo is not responsible for the privacy practices of third-party websites.

13. Changes to this Privacy Policy

  • We may update this Privacy Policy from time to time.
  • Changes become effective immediately after being posted on this page.